Betting should be a source of entertainment, not financial stress. 99ab believes that responsible play is the key to long-term enjoyment. We're always here for you.
For Ages 18 and Above Only
Responsible gaming means betting in a way that does not harm your financial, mental, or family life. At 99ab, we see entertainment and betting as going hand in hand — but always within limits. Betting should never be treated as a source of income or a way to pay off debts.
Online betting is growing fast in Bangladesh. From cricket and football to casino games, responsible gaming keeps you healthy and happy in the long run. At 99ab, responsible gaming is not just a rule — it is part of our culture.
Every player's experience is different. Some bet a few hundred BDT once a week for fun; others play daily. Whatever your style, understanding your own limits is the foundation of responsible gaming. 99ab gives you all the tools you need to stay within them.
Remember: responsible gaming doesn't mean stopping — it means playing smart.
The first and most important step in responsible gaming is setting a clear budget. At 99ab, you can easily set daily, weekly, or monthly deposit limits to protect yourself from overspending.
When setting a budget, keep in mind that you should never bet with money set aside for essential expenses. Never use rent, your children's education fund, or medical money for betting. Only bet with what you can genuinely afford to lose — your "entertainment budget".
Subtract all essential expenses from your net monthly income.
Allocate a maximum of 5–10% of what remains for entertainment.
Set deposit and betting limits from your account settings.
Review your betting spend each month and adjust as needed.
Chasing losses by increasing your bets is a dangerous habit. Take a break after a loss — do not rush into the next bet.
When betting shifts from entertainment to a problem, certain warning signs start to appear. Recognizing these signs and seeking help early is crucial. 99ab supports you in staying aware.
Read through the following signs carefully:
Chasing losses by placing more bets to win back what you lost
Unable to stop betting even when you want to
Lying to family and friends about your betting
Taking out loans or selling assets to fund betting
Neglecting work, family, or social life
Feeling restless or irritable when you're not betting
Needing to bet more and more to get the same thrill
Turning to betting to cope with stress or anxiety
If you recognise 3 or more of the above signs in yourself, please contact our support team immediately.
Answer the following questions honestly. This is not a medical test, but it will help you get a clearer picture of your betting habits.
In the past 12 months, have you spent more on betting than you could afford?
Do you lose track of time while betting, or find yourself playing longer than you planned?
Have you tried to stop betting but failed?
Has betting caused arguments or conflict with family or people close to you?
After a loss, have you gone back and bet again trying to win that money back?
Have you ever felt guilty or ashamed about your betting?
If you answered "Yes" to 3 or more questions, please use our responsible gaming tools or get in touch with us.
At 99ab, you can temporarily or permanently close your account at any time. This is a powerful responsible gaming tool, and we see using it as a sign of strength, not weakness.
Pause your account for anywhere between 24 hours and 30 days. No bets can be placed during this period.
Choose self-exclusion for a period of 6 months to 5 years. Your account cannot be reactivated during this time.
Contact our support team to permanently close your account. This action is irreversible.
To Activate Self-Exclusion:
Log in and click the profile icon in the top right corner.
Go to the Settings menu and select the Responsible Gaming section.
A short break, a long-term pause, or permanent closure — choose whichever you need.
Confirm your decision. It will take effect immediately.
While self-exclusion is active, 99ab will not send you any promotional messages.
99ab strictly enforces an 18+ policy. We use KYC verification to prevent minors from accessing the platform, but parents and guardians should also take their own precautions.
If you become aware of a minor using 99ab, notify our support team immediately. We will take action right away.
Problem gambling is a health issue, not a character flaw. Seeking help takes courage, and the sooner you do, the sooner you can get back to normal life. 99ab stands by you through every step of your recovery.
If you feel your betting is getting out of control, reach out to our support team first. We'll guide you toward expert help. Support email: [email protected]
Talk openly with someone close to you about your betting habits.
Consult a mental health professional or counselor.
Contact 99ab support to activate self-exclusion.
Pick up a new hobby or activity that has nothing to do with betting.
Follow these tips daily to build healthy betting habits:
Play for Entertainment Only — Never think of betting as a source of income.
Set a Budget First — Decide the maximum amount in BDT you're willing to spend before you start playing.
Stick to Your Time Limits — Set a daily time limit for betting before you begin.
Keep a Clear Head When You Play — Never bet when you're angry, upset, or under the influence.
Accept Your Losses — Chasing losses with more bets only puts you at risk of losing even more.
Take Regular Breaks — Take at least a 10-minute break every hour.
Keep Up Other Hobbies — Betting shouldn't be the only source of joy in your life.
Tell Someone You Trust — Be open with your family about your betting habits.
Use Login Limits — Keep 99ab's session time limit feature turned on.
Know When to Stop After a Win — After a big win, end the session — don't let greed keep you going.
99ab has multiple safeguards in place to support responsible gaming. Every measure is designed with your wellbeing in mind.
Set your own deposit, betting, and loss limits. Once set, limits cannot be increased for 24 hours, but can be lowered instantly.
After a set period, a message appears on screen reminding you how long you have been playing and how much you have spent.
Pause or close your account temporarily or long-term at any time. No questions asked, no barriers.
View your full betting history at any time. Your wins, your losses — all your data, fully transparent.
Our trained support team is available around the clock. Get immediate assistance with any responsible gaming concern.
Our strict KYC process ensures that only users aged 18 and above can access the platform.
Join 99ab and enjoy betting with responsible gaming protections in place. Your limits are in your hands.